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Privacy Policy

At Brick Built Models, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website or engage with our services.

1. Information We Collect

We collect only what’s necessary to deliver and improve our services, including:

  • Contact information: your name, email, phone number, and company name

  • Project materials: logos, branding files, and other design assets you share with us

  • Website data: anonymous analytics such as page views and traffic sources (via tools like Google Analytics)

2. How We Use Your Information

Your information is used to:

  • Communicate with you about projects and inquiries

  • Design, build, and deliver your custom LEGO® brick installation

  • Improve our website, marketing, and customer experience

  • Comply with legal or accounting obligations

3. Sharing Your Information

We do not sell or trade your data.
We may share limited information only with:

  • Trusted partners such as payment processors or delivery providers

  • Legal authorities if required by law

4. Data Security

We use reasonable security measures to protect your data from unauthorized access, alteration, or loss. However, no online system can guarantee absolute security.

5. Cookies and Analytics

Our website may use cookies to improve functionality and track anonymous usage data.
You can disable cookies anytime in your browser settings.

6. Your Rights

You can:

  • Request access to or correction of your personal data

  • Ask for deletion of your data (unless legally required to retain it)

  • Opt out of marketing emails by clicking “unsubscribe” in any message

7. Data Retention

We maintain records of all past projects for reference, quality assurance, and portfolio purposes. This includes client contact information, design files, and documentation related to completed installations. We retain this data indefinitely unless a client specifically requests deletion of personal information (where legally permitted). These records help us provide consistent service, verify previous work, and showcase our portfolio responsibly.

8. Links to Other Sites

Our website may link to third-party sites. We are not responsible for their content or privacy practices, so please review their own policies.

9. Policy Updates

This Privacy Policy may be updated occasionally. Changes will appear on this page, and continued use of our website means you accept the latest version.

10. Contact Us

If you have questions or requests about this Privacy Policy, contact us:

11. Additional Information for EU and California Residents

Your Rights Under the GDPR (European Union)

If you are located in the European Union (EU) or European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR), including:

  • The right to access, correct, or delete your personal data.

  • The right to restrict or object to the processing of your data.

  • The right to data portability (to receive a copy of your data in a commonly used format).

  • The right to withdraw consent at any time, where processing is based on consent.

Your Rights Under the CCPA (California Residents)

If you are a resident of California, you have specific rights under the California Consumer Privacy Act (CCPA) and CPRA (California Privacy Rights Act), including:

  • The right to know what personal information we collect, use, or disclose.

  • The right to request deletion of your personal information, subject to legal exceptions.

  • The right to opt out of the sale or sharing of personal data (Brick Built Models does not sell personal data).

  • The right to non-discrimination for exercising your privacy rights.

International Data Transfers

Your information may be processed or stored outside your country of residence, including in the United States.
We take reasonable steps to ensure your data is handled securely and in accordance with applicable privacy laws.

If you wish to exercise these rights, contact us at info@brickbuiltmodels.com. We may need to verify your identity before fulfilling your request.

Email: info@brickbuiltmodels.com

Disclaimer: LEGO® is a trademark of the LEGO Group of companies, which does not sponsor, authorize, or endorse Brick Built Models.